BUILT
BUILT had everything you want in a product: best-in-class taste, a strong ingredient profile, and an intensely loyal fanbase. But its marketing wasn’t built to match.
​
With a massive flavor portfolio and constant SKU innovation, the brand’s strategy had skewed heavily toward retention—nudging existing customers to try new flavors—while under-investing in new customer acquisition. The result was a fragmented digital presence with limited audience segmentation, inconsistent content, no disciplined creator approach, and creative that struggled to break through in a saturated category.
​
In 2022, BUILT leaned on Christine and her team to close the digital divide between product excellence and modern marketing execution.
​
Christine led a cross-functional team (6 social media experts, 3 paid media strategists, 4 creatives, and 1 project manager) to rebuild BUILT through a holistic, customer-journey-first approach.

The team unified paid, owned, and earned into one precision-tuned ecosystem designed to:
-
Rebalance retention vs. acquisition and accelerate top-of-funnel demand
-
Build a personality-led brand that could win culturally, not just transactionally
-
Power DTC growth while supporting expansion with retail partners and priority markets
​
RESULTS
-
Acquisition Reset + SEM Rebuild - Christine's led a full SEM audit and uncovered that BUILT was over-invested in retention given strong repurchase behavior. Her paid specialists redirected budget toward top-of-funnel acquisition and tightened targeting to capture new market share in a crowded category.
-
Category Repositioning - To expand the addressable audience, Christine helped move the brand beyond the “protein bar” lane and into the broader healthy bar space—creating a more disruptive point of entry and clearer differentiation.
-
Brand & Identity Overhaul - The team rebuilt BUILT’s look, feel, and voice across key channels, replacing transactional product messaging with personality-driven, lifestyle storytelling. This reset extended across TikTok, Instagram, Facebook, and beyond—ultimately influencing packaging and the broader creative system.
-
High-Velocity Creative + Testing Engine - Christine implemented a disciplined creative testing methodology that turned content into a performance lever—scaling production into a flexible asset library built to iterate fast and compound learnings.
-
Retail Velocity Support - Working alongside BUILT’s sales team, Christine aligned digital demand generation with retail strategy—identifying key DMAs and matching awareness and engagement efforts to priority markets to support velocity and distribution.
The rebuild delivered a fully managed, full-funnel marketing engine that corrected the retention/acquisition imbalance, strengthened brand relevance, and accelerated measurable business growth.
THE RESULTS
48%
Decrease in CPA
(post-SEM reset)
5.5M
Social Impressions
in 6 Months
(+56.9%)
450%
Increase in Sales
in 3 months
172.3
Engagements
in 6 Months
(+633%)
1
Unified Digital
Ecosystem
4.6M
Video Views
in 6 Months
(+559%)
2024 Winner - 16th Annual Shorty Awards, SEO & SEM
2024 Audience Honor - 16th Annual Shorty Awards, SEO & SEM
2024 Winner - PRNEWS 2024 Digital Awards, Search Marketing Campaign